Ticketing Policies
Artists, programs, casts, instances and prices are subject to change. Refunds will only be given if New York Live Arts cancels the performance. Otherwise, there are no refunds.
Ticket Pricing
Ticket pricing is on a variable scale, with a minimum of $15 made possible by Con-Edison. We offer a standard ticket price, as well as options to pay more or less. Live Core artists, Students and Seniors receive 20% off select tickets. Limited $10 student rush tickets day of the show, pending availability.
All tickets purchased with a credit card are charged a minimum $3 fee – exact amount based on ticket price. The fee is waived for cash purchases made in-person during box office hours.
Ticket Exchanges & Refunds
Single ticket buyers may exchange their tickets for a different date of the same production (subject to availability) with a $3 fee per ticket. Select events or promotions may not be eligible for exchange. To exchange tickets, please contact the box office at least 48 hours before the original performance date. Please note that all exchanges are subject to availability, and exchanges cannot be made on lost tickets. There are no refunds.
Late Seating
Late seating is at the discretion of the house manager and is strictly followed. Contact the box office to find out if a performance has late seating. Performances begin promptly at the scheduled curtain time. Tickets that have not been picked up 5 minutes to curtain may be released to the waitlist without refund to the original ticket buyer.
Children
Due to fire code restrictions every person entering the theater must have a ticketed seat. Children must be accompanied by an adult or guardian and are asked to be considerate of other patrons.
Waiting List
In the event of a sold-out performance, a waiting list will begin at 1pm on the day of the sold out performance. Names may be placed on the list by calling New York Live Arts’ Box Office at 212.924.0077. Available seats will be called 15-30 minutes prior to curtain. Priority will be given to New York Live Arts Members.
Accessibility
The New York Live Arts Theater is wheelchair accessible. Accessible seating is located in J101-104, J 111-112, A 6, 8 and A 5, 7. Please notify the Box Office when purchasing tickets as well as upon arrival to performance. Remaining seats will be released to the general public the day of show.
Group Sales
New York Live Arts offers discounted tickets for groups of ten or more. The group rate is the same price level as the student/senior/member rate unless otherwise noted. For further inquiry please email boxoffice@newyorklivearts.org.
Student Rush Ticketing
We strive to foster a performing arts space that is both far reaching and accessible for the multitude of communities within New York City and beyond. Subject to availability and production, $10 student rush tickets will be available at the box office for purchase prior to various productions. Students must purchase their tickets in person and provide a valid and current student ID at that time. Limited to 1 ticket per Student ID.