Visitor Information

We acknowledge and offer deep gratitude to Lenapehoking where our theater sits – the land, and waters of the Lenape homeland.

New York Live Arts is committed to providing a safe working environment and continues to follow all State and Local regulations regarding COVID-19 safety and Mitigation. Please review the CDC’s Safety Guidelines, Best Practices & Procedures for the most up-to-date information.

Directions 

New York Live Arts is located at 219 West 19th Street between Seventh and Eighth Avenues in the Chelsea district of New York City.

Subway 1 to 18th Street.
2/3, F, M, L and A/C/E to 14th Street.

Accessibility 

New York Live Arts is a 3-story facility housing a 184-seat basement theater and two 1,200 square-foot studios. The first floor lobby is a communal public space and wheelchair accessible via the street facing double doors at 219 W 19th Street. Theater, dressing rooms and 3rd floor studios are accessible by elevator. Restrooms throughout the building and theater are wheelchair accessible.

If you have access needs, please contact the Box Office boxoffice@newyorklivearts.org or call 212.691.6500 (voice only).

Ticketing & Audience Policies

Artists, programs, casts, instances and prices are subject to change. Refunds will only be given if New York Live Arts cancels the performance. Otherwise, there are no refunds.

Community Ticket Pricing

We’re proud to continue our Community Ticket options, allowing you to choose a price that fits your budget.

To support this, the “What-It-Really-Costs” ticket reflects the true cost of a performance in NYC. If you can, choosing this option helps us offer lower-cost tickets to our community.

Ticket Prices:

• Community Ticket: Pay-What-You-Wish
• Standard Ticket starts at $30
• What-It-Really-Costs Ticket: $250
• Live Core Artist Members, Students and Seniors receive 20% off standard prices.
• $10 Student Rush: At the door, excluding sold-out shows.

All tickets purchased digitally with a credit card are charged a minimum $4 fee per ticket. Please note cash sales are accepted in-person during onsite box office hours and incur a $2 processing fee per ticket.

Ticket Exchanges & Refunds

Live Core Artist Members may exchange tickets at no charge for a different date of the same production. Single ticket buyers may exchange their tickets for a different date of the same production (subject to availability) with a $3 fee per ticket. Select events or promotions may not be eligible for exchange. To exchange tickets, please contact the box office at least 48 hours before the original performance date. Please note that all exchanges are subject to availability, and exchanges cannot be made on lost tickets. There are no refunds.

Late Seating

Late seating is at the discretion of the artist and is strictly followed. Contact the box office to find out if a performance has late seating. Performances begin promptly at the scheduled curtain time. Tickets that have not been picked up 5 minutes to curtain may be released to the waitlist without refund to the original ticket buyer.

Wait List

In the event of a sold-out performance, a waiting list will begin at 2pm on the day of the sold out performance. Names may be placed on the list by calling New York Live Arts’ Box Office at 212.924.0077. Available seats will be called 15 minutes prior to curtain. 

Accessibility

The New York Live Arts Theater is wheelchair accessible. Accessible seating is located in J101-104, J 111-112, A 6, 8 and A 5, 7. Please notify the Box Office when purchasing General Admission tickets with any and all access needs. Remaining seats will be released to the general public the day of show.

Group Sales

New York Live Arts offers discounted tickets for groups of ten or more. The group rate is the same price level as the student/senior/member rate unless otherwise noted. For further inquiry please email boxoffice@newyorklivearts.org.

Student Rush Ticketing

We strive to foster a performing arts space that is both far reaching and accessible for the multitude of communities within New York City and beyond. Subject to availability and production, $10 student rush tickets will be available at the box office for purchase prior to various productions. Students must purchase their tickets in person and provide a valid and current student ID at that time. Limited to 1 ticket per Student ID.

Children

Due to fire code restrictions every person entering the theater must have a ticketed seat. Children must be accompanied by an adult or guardian and are asked to be considerate of other patrons.

Service Animals

Live Arts welcomes guests with disabilities who are accompanied by trained service animals. In accordance with the Americans with Disabilities Act (ADA), a service animal is defined as a dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability. Only dogs that are trained to perform specific tasks directly related to a person’s disability are permitted in the theater as service animals. Emotional support animals, therapy animals, or pets are not considered service animals under the ADA and are not permitted. The service animal must remain under the handler’s control at all times (leashed, harnessed, or tethered unless such devices interfere with the service animal’s work or the handler’s disability prevents use). All service animals must be well-behaved and not disruptive (e.g., no barking, growling, or jumping). Theater staff may ask that a service animal be removed if it is out of control and the handler does not take effective action to control it, or if it is not housebroken. Guests with service animals are encouraged to notify the theater in advance so appropriate seating accommodations can be made, particularly in cases where additional space may be needed. Service animals must remain on the floor, under the guest’s seat, or within the guest’s personal space. Staff will not request documentation or ask about the guest’s disability. Staff may only ask two questions if the need for the service animal is not obvious:

Is the animal required because of a disability?

What work or task has the animal been trained to perform?